Help
Questions & answers
The things people ask us most.
Which cutting machines are supported?
Cricut Maker, Explore and Joy Xtra, Silhouette Cameo and Portrait (use the DXF with Silhouette Basic), laser cutters — or cut by hand from the printable PDF.
How do I download my files?
Straight after payment you get download links on the confirmation page and by email. They are also saved under Downloads in your account.
Can I sell items I make?
Yes. You may sell up to 500 handmade physical items per design. You may not resell, share or give away the digital files themselves.
My file imported at the wrong size — what now?
Each README gives the exact width to type in for Cricut and Silhouette. Each PDF has a 5 cm scale bar to check your printer is at 100%.
Do planners come in A4 and US Letter?
Yes, every planner and journal includes both sizes in the download.
Can I return a digital download?
Digital files cannot be returned once downloaded, but if a file is faulty we replace it or refund you. Printed items can be returned unused within 14 days of delivery.